The aHome app is created by Jindal Smart Solutions as a free service to be used exclusively with our products. By using our products, you agree to our Privacy Policy, which outlines our practices for collecting, processing, and disclosing personal information through our services, devices, systems, and mobile apps. Please note that throughout the policy, "we," "our," and "us" refer to Jindal Smart Solutions. The services, devices, system and Mobile Apps are Collectively Called Product. You are an alias used for our customers.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at aHome unless otherwise defined in this Privacy Policy.
aHome is our mobile app used to control automated devices. The information we collect and process is limited to providing and improving our services only. We value your privacy greatly and will only use or disclose your information in accordance with our privacy policy.
System(Device) is an electronic hardware that will be used to automate the home appliances.
Personal Data we collect To configure the device that automates your appliances, app needs your Wi-Fi SSID and password. This information is stored on your phone and will be sent to your module during configuration. Please note that without this information,app will not be able to provide our services. Additionally, app may ask for access to your device's location in order to identify the available Wi-Fi networks.Location and wifi-credentials will not be sent anywhere.Rest assured that any collected information will be used solely for the purpose of providing our services and kept secure.
Personal Contact details We may collect your email address, contact number, and feedback via our feedback section to improve our product and resolve issues. Any personal information you provide is kept confidential.
Device Information Whenever you utilize our system, we may automatically gather certain information such as your MAC address, IP address, device firmware version, app version, push notification identifier, system downtime details, power consumption details, connected network information, visit data information, clicks, downloads, messages sent and received, as well as any exceptional logs. We only collect the information that is necessary to enhance and improve our service.
Log data We want to inform you that whenever you use our Service, in a case of an error in the app We collect data , information and Logs. This Log Data may include information such as your device id, operating system version, the configuration of the app, the time and date of your use of the Service, and other statistics.The sole purpose of this is to analysis of issue and do rectification
We may employ third-party companies and individuals due to the following reasons:
Our company does not sell or rent your personal information. Your privacy and security are our top priorities. However, we may share your contact number and email ID with service providers who provide services for our company. This is done to ensure that any issues with the services can be addressed promptly, and to provide you with offers and promotions. If you do not wish to receive these offers in the future, there will always be an option to opt out or unsubscribe.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, We strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, We immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that We will be able to do necessary actions
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page
This policy is effective from January 1, 2024
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]